I am not technical and although being told that this flat had wifi (weefee is how the beautiful agent pronounced it) – it does not. It also has Spanish television which is becoming quite an education. There’s a first date programme that I can’t believe is aired in this Catholic country. It’s like nothing you would see in Ireland or the UK! I have to learn Spanish and intend to work on that when I go home at the end of next month.
During my tour of the phone shops the day after I arrived in Fuengirola I encountered excellent salesmen, and disinterested salesgirls, as there are I suppose in every county. Thankfully the friend with me was almost fluent in Spanish. And after being told I could not purchase wifi for two months only and being ignored by the girls in one shop, we tried the green branded Yoigo shop.
There was a queue with two men serving which was hopeful. One of the men left shortly after and the remaining amiable salesman would smile at us periodically between serving a girl and her partner. It was a lengthy purchase and when there was a need to complete some paperwork, the salesman dealt with the next person in the queue who was now in front of us.
The street door opened and a Spanish man entered, weighed up the opposition and manoeuvred himself for a central attack. My friend and I whispered to each other that he was intent on pushing ahead of us. But he didn’t have a chance as we edged forwards and sideways in a pincer movement to successfully block his access to the counter.
We had queued long enough. But we had made the movement unnecessarily as the gentlemanly salesman asked how he could help us, ignoring the Spanish man who tried to get served ahead of us. I explained that I needed wifi for two months for my laptop. (I was in the process of adding greatly to my vodafone bill easily using up my data and non-European minutes) I have since learned that my 64 euro purchase of a dongle which included 30 euros data was an expensive way to obtain wifi but purchase it I did and set off happily on my way.
However I just couldn’t get into the wifi on my laptop no matter which way I tried and next morning headed back to the green branded shop with my laptop and said dongle. There were only two men in front of me (one of whom turned out to be my landlord and the other his friend who would complete the repairs I wanted done in the flat. I couldn’t call his friend a workman because what workman arrives with a roll of insulating tape and has no means of cutting it. The landlord got a knife from the kitchen drawer to cut the tape. He couldn’t cut with that knife so I gave him my nail scissors!)
I explained my problem to the smiling salesman and in a jiffy he had loaded the dongle and the wifi on to my laptop and demonstrated how I could open it.
I had to make another visit as suddenly the wifi connection was very slow and as I have no patience gave it up. Why does this always happen when the shops are closed on a Saturday evening? I don’t know what the smiling salesman did but he did something with the laptop and dongle and it was soon whizzing away at a reasonable speed. I have since topped up and each time this lovely man smiles and helps everyone who comes into his shop. Some of the customers are obviously like me, not technical and don’t want to understand how things work, just want them to work. He has so much patience with everyone and is such an asset to his company.
On my four-day trip home for a unsuccessful hospital appointment which I had waited months for, (the consultant phoned in sick and the other person I could have seen was on a day off. Well everyone is entitled to be sick and have a day off and the lady in CUH who explained and apologised was so kind and helped me to the bus stop for the Skibbereen bus.) I went to my saviour in the Vodafone shop. John is brilliant and has sorted out my Vodafone with another package which has kicked in now but not before I have successfully notched up a mighty data bill.
However it is all a learning curve and I know now what I have to do when I come back here for the winter.